Advocate Health

DME

May 2019 • Milwaukee, WI

What I liked

Very friendly and assists in my major.

What I wish was different

I spent more time networking and being social.

Advice

Make sure you always stay active network and talk to people.

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Patient Service Representative

June 2019 • Milwaukee, WI

What I liked

It's customer service but in a very different way than most think of. It teaches pure people skills but it challenges much more empathy.

What I wish was different

Advice

Its very important to see both sides of any coin. Whether its poverty, race, or pain - perspecive is everything.

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Certified Nursing Assistant

April 2020 • Kenosha, WI

What I liked

The staff I work with are very helpful and welcoming. So far I have felt supported in my position.

What I wish was different

Advice

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Nurse Extern

June 2019 • Milwaukee, WI

What I liked

The ability to take on the role of a professional nurse while I was still learning in school.

What I wish was different

My availability so I could work different shifts to see what they were like

Advice

If you are able to do an extern at a hospital, take your time to interview and pick a floor that you really enjoy.

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Nurse Extern

June 2020 • Wauwatosa, WI

What I liked

Interesting and diverse patient population.

What I wish was different

Needs better morale.

Advice

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Transition Support Program Intern

August 2020 • Chicago, IL

What I liked

Through this opportunity, I was able to connect with patients and help them overcome barriers to healthcare. I have learned in much more detail, the problems that still need to be resolved concerning the relationship between insurance and healthcare. I have worked with some patients for months now, guiding through outpatient care, some for the first time. Through this experience I have developed strong customer service skills and efficient problem solving skills to reach as many patients as necessary.

What I wish was different

Due to the pandemic, the internship is running virtually which is still an amazing experience. However, it would have been an interesting comparative lens to do similar work in the hospital based setting.

Advice

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Entrance Screener

July 2020 • Whitefish Bay, WI

What I liked

I love the work environment. This job not only allows students to gain medical experience but also increases ones ability to talk to strangers in a successful way. Being an Entrance Screener means I check in and talk to every person that enters the clinic and therefore this job has allowed me to exponentially increase my awareness of the medical field and also my ability to successfully interact with patients.

What I wish was different

My only complaint about this job is that there is no formal training on conflict resolution. We often have to face the wrath of anti-maskers and conspiracy theorists that fight us on our policies. Over time, I have learned how to handle these situations but I feel like I would have been more successful if we were given training on it.

Advice

My best piece if advice is to take everything with a grain of salt. The medical field is notorious for angry, entitled patients that will and do treat you as the bad guy. Ive only worked here for about 5 months and I've already had countless experiences with patients attacking me and my coworkers out of frustration. However, this is also met with people who have so much respect and appreciation for healthcare workers and they make all the negativity worth it.

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