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User Experience (UX) Designer - Experienced (Maryland, Texas)

Responsibilities

**PLEASE INCLUDE YOUR PORTFOLIO URL IN THE COVER LETTER SECTION FOR FULL CONSIDERATION OF THIS POSITION** As a User Experience Designer/Researcher, you will support the strategy and design for next generation analysis tools for the Intelligence Community. Join us to work at the forefront of product development in an organization that's focused on promoting consistent processes and practices across the Agency in the areas of user experience engineering, systems engineering, operational engineering and support, and customer outreach. As a User Experience Designer/Researcher, you will be charged with blending both technical expertise and mission knowledge in providing design support for a breadth of analytic and engagement tools. Responsibilities may include: - Design user experiences for new and existing web and other framework-based applications from concept to completion - Design workflows and experiences that are intuitive, effective, and accessible - Apply human factors and cognition principles to the design of tools, systems, tasks, ergonomics, user interfaces, and environments - Communicate ideas through low and high fidelity mockups - Collect and analyze user behaviors and needs through various types of user research (field studies, surveys, lab studies, A/B testing, etc.) - Convey research findings and/or design approach by communicating to diverse audiences in both written and oral format - Generate design systems, building on existing structures and designing new approaches - Design both a short term and long term UX vision for products - Think critically through complicated challenges to formulate solutions and collaborate with developers and analysts to implement approved designs

Job Summary

NSA is in search of Computer Science professionals to solve complex problems, test innovative approaches and research new solutions to storing, manipulating, and presenting information. We are looking for you to apply your computer science expertise to projects that seek to create new standards for the transformation of information. If you want to develop technologies and tools and be a part of cutting edge innovations; join our team of experts! Help protect national security interests as part of the world's most advanced team of computer science professionals!

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position. Degree in any field is acceptable. Relevant experience must be in one or more of the following: design areas (for example user centered, software user interface, graphic/visual, interaction, web development, and information architecture), or usability and user research. FULL PERFORMANCE Entry is with a Bachelor's degree plus 3 years of relevant experience or a Master's degree plus 1 year of relevant experience or a Doctoral degree and no experience. A high school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience may be considered. SENIOR Entry is with a Bachelor's degree plus 6 years of relevant experience, or a Master's degree plus 4 years of relevant experience, or a Doctoral degree plus 2 years of relevant experience. A high school diploma or GED plus 10 years of relevant experience, or an Associate's degree plus 8 years of relevant experience may be considered.

Competencies

Engage with internal (NSA/CSS) stakeholders, including partner and customer organizations, and individual employees. Conduct front-end analyses. Design and create user interfaces for web applications. Design and/or create artwork or graphics for print, electronic products, exhibits, or displays. Design communication campaigns and strategies. Design, create, and implement websites. Develop multimedia products, integrating text, computer graphics, conventional art, photographs, or other media. Create and/or manage images (for example, photographs) using digital and analog imaging technologies and databases. Analyze corporate or customer requirements to develop, design, and deliver communication strategies or products. Perform high-level design, specifying system and component performance and interface requirements. Develop conceptual designs or models to address mission needs. Develop functional, operational, or user requirements. Develop solution designs. Develop test procedures to ensure conformity with specifications or standards. Analyze data using mathematical/statistical methods. Conduct reviews to validate functional, operational, or user requirements. Evaluate solution designs. Optimize solution designs. Use modeling or simulation to evaluate designs. Analyze new and existing products, technologies, and/or architectures to solve design, development, and operational problems. Analyze problems to facilitate technical solutions. Identify capability gaps to guide improvements, or creation of, tools; infrastructure; tradecraft; tactics, techniques, and procedures (TTPs). Document processes, analyses, and/or the results. Develop research approaches and methodologies. Establish research objectives. Identify research questions. Review scientific or technical literature to support research efforts. Conduct research, including studies, experiments, and investigations. Analyze data using appropriate tool set. Evaluate research for practical application. Research emerging technologies for application(s) within the Agency. Serve as a subject matter expert to support research and development efforts. Analyze user/customer requirements related to software and/or software system design. Build software prototypes. Design and develop web-based documentation. Design and develop user interfaces. Design and develop Web-based applications. Develop test plans to evaluate software. Evaluate or test computer applications or programs for usability in order to meet performance objectives. Evaluate or test computer applications or programs to ensure compliance with technical, professional, legal and/or organizational standards/requirements. Update and create web-based collaborative tools and technologies. Evaluate and test websites and applications for Accessibility as required under Section 508. Develop a test plan for custom hardware or software based on requirements. Evaluate a software or hardware test plan. Evaluate the results of a software or hardware test. Execute a software or hardware test plan. Analyze current tools for proper functionality. Communicate identified defects in developed hardware or software. Develop a design plan for custom hardware or software based on requirements. Provide feedback to tool developers.