PUBLIC SERVICE ADMINISTRATOR, OPT 6 - PERMANENCY TEAM SUPERVISOR

Position Overview

Job Responsibilities

• Plans, supervises, reviews, and coordinates the activities of a team of professional caseworkers engaged in providing child welfare services to children and families
• Meets with staff on a regular basis to provide technical direction and guidance on caseloads
• Monitors progress in meeting case goals and objectives
• Establishes and implements a system for ensuring direct regular clinical review of services is being provided to children and families
• Coordinates and participates in the provision of clinical consultation to staff on individual cases
• Recommends changes in service plans
• Explains, monitors, and enforces compliance with the provisions of all applicable state or federal laws and Department rules and procedures
• Develops, implements, and enforces team-specific operational procedures
• Provides assistance to caseworkers in the development of services and service plans for clients
• Monitors development of service plan agreement
• Drives to field locations to conduct on-site reviews

Job Responsibilities continued

• Assigns and reviews work
• Provides guidance and training to assigned staff
• Counsels staff regarding work performance
• Reassigns staff to meet day-to-day operating needs
• Establishes annual goals and objectives
• Approves/disapproves time off requests
• Prepares and signs performance evaluations

• Maintains regular communication with the appropriate service providers concerning such information service providers may need to provide resources to Department clients
• Maintains effective linkages and coordination with the appropriate service providers for supporting the involvement of DCFS staff with the service providers to ensure access and delivery of behavioral health services at individual case level
• Verifies that caseworker staff are aware of pre-screening requirements for psychiatric hospitalization through the SASS network
• Manages and supervises the process of referrals of cases to the service providers

Job Responsibilities continued

• Monitors to ensure staff attend Department-sponsored training sessions
• Conducts an annual assessment of the training needs of subordinate staff, both on an individual and collective basis
• Evaluates group and individual effectiveness, independently acting to improve both
• Devises and implements revised methods and procedures for appropriate case control
• Provides input to management in use of volunteers, students, and other resources available to the team
• Arranges and conducts orientation and training programs for staff development
• Teaches social work principles, work methods, and procedures
• Provides on-the-job learning experience for staff

• Reviews recommended and/or newly enacted policies and procedures, providing input and discussing effects of such action with Administrators
• Monitors to ensure team is functioning as a Local Quality Improvement team and that a Local Quality Unit binder including minutes, action plans, agendas, etc. is maintained
• Monitors to ensure that the team participates fully in all Regional Quality Council requirements
• Monitors to ensure staff organization and arrangement of all case files in AP5 order
• Monitors to ensure case confidentiality

Job Responsibilities continued

• Serves as liaison with other agencies and community resources
• Explains agency services to clients, team staff, public officials, and community organizations
• Identifies and communicates to next level of management, on a regular basis, program or service deficits which are negatively impacting services to children and families
• Provides input for reducing or eliminating such deficits

Minimum Qualifications

Employment Conditions