Parts Distribution Center (Hybrid) Part Time Intern
Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
Department Overview
A global leader in aircraft propulsion, Pratt & Whitney is behind many of the major advances in both military and commercial engines. We design, manufacture and service aircraft engines, auxiliary and ground power units, and small turbojet propulsion products. Pratt & Whitney Component Solutions (PWCS) provides aftermarket parts support from its headquarters in Muskegon, Michigan.
Key Responsibilities
As a Intern in the Parts Distribution Center (PDC), you’ll have responsibility for the following:
- Assisting with projects and miscellaneous tasks designed to improve the overall customer experience– both directly and indirectly.
- Producing and distributing to Account Representatives (AR) data concerning Open Orders.
- Participating on conference calls, as required, and updating the system following weekly calls. Assisting the Account Rep. Team Leads to ensure orders are moving smoothly through the sales process.
- Reviewing identified Return Material (RMA) non-conforming shelves on a daily basis for resolution. Requesting information from customers, APU Repair Management, and/or internal PWCS departments. Pursuing closure of open items as directed by the RMA Shelf Team Lead(s).
- Logging into the My PWC Portal on-line tool, searching for new Service Bulletin (SB) releases, reviewing them, and summarizing them in the SB Tracker. Flowing SB Tracker updates out to the Parts Distribution Center AR Team and to ATC.
- Creating and updating the core movement tracker and publishing the tracker to internal teams to ensure cores are being reviewed, actioned, and move through the repair process in a timely manner.
- The qualified candidate must be available a minimum of 15 hours per week.
Basic Qualifications
- Must be enrolled in an accredited undergraduate or graduate degree program at the time of the assignment.
- US citizenship required due to government contracts
- Fluent in English (verbal/written)
Preferred Qualifications
- Minimum GPA of 3.0
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Ability to work under deadlines in a fast-paced work environment
- Follow-up and follow-through skills with the ability to problem solve
- Computer literacy in Microsoft Office, particularly Microsoft Excel
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.