Public Safety Records Clerk
OPENING DATE: 04/06/21
CLOSING DATE: 04/15/21 11:59 PM Central Time
JOB TYPE: Full-time
LOCATION: Downtown Minneapolis, Minnesota
DEPARTMENT: Community Corrections and Rehabilitation
THE POSITION
Make a positive impact during a difficult transition for clients entering our Juvenile Detention Center (JDC). Join us as a Public Safety Record Clerk where your main responsibilities will be completing resident interviews, taking booking photos, and handling system inquiries. Our JDC facility operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a good attitude, strong customer service skills, and work well under pressure in varying environments.
Location and hours:
This position is located at the Juvenile Detention Center in Downtown Minneapolis at 510 Park Ave, Minneapolis, MN 55415.
This position is subject to 12 hour shifts that include: days, evenings, nights, weekends, holidays and occasional mandatory overtime. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered for this position. Shift and weekend differential are paid for qualifying hours.
In this position, you will:
- Complete resident interview, booking photo, and other system inquiries; maintain and update resident data in the juvenile booking/data system.
- Schedule detention hearings, notify clients, parent(s)/legal guardian(s), courts, probation, and/or other case-related professionals.
- Validate and process active warrants, maintain warrant system, and issue departmental warrants.
- Utilize Minnesota Court Information System (MNCIS), BCA Portals, Predatory Offender Registration (POR), and other applications to perform inquiries.
- Respond to requests for information from the public, court orders, and other criminal justice agencies in accordance with Minnesota Data Practices requirements.
Need to have:
- One of the following:
- Two or more years of office clerical experience.
- 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
- Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.
- The ability to obtain a State of Minnesota Criminal Justice Information Systems (CJIS) certification within 12 months.
Nice to have:
- Experience working in a law enforcement, corrections, or institutional setting in a related support staff position.
- Experience providing face-to-face or telephone customer service to diverse clients.
- Good organizational skills and the ability to prioritize work and meet deadlines with accuracy and attention to detail.
- Advanced skill in working with Microsoft Office applications, Outlook, SharePoint, keyboarding, data entry, and use of the internet and intranet.
- Ability to:
- Work in a team setting as a team member with a mix of professional staff and residents.
- Work in a fast-paced environment; handle stress and work well under pressure.
- Respect and maintain confidentiality of records and private data.
- Build and maintain rapport with clients, staff, and other professionals, law enforcement agencies, and the public.
About the department:
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
This position is internally classified as a Public Safety Records Clerk.
Click here to view the job classification specification.
Under facility licensing requirements, positions at the Juvenile Detention Center are required to undergo a Department of Human Services Background Study (MS 245C.13). Convictions for certain crimes will have an effect on your ability to be hired according to the disqualification schedule listed in Minnesota Statute 245C.15. Individuals convicted for any level of Criminal Sexual Conduct are disqualified from being hired into any positions within the DOCCR under the Prison Rape Elimination Act (PREA). Other past involvement with the criminal court system will not automatically disqualify you from working at the DOCCR; individual circumstances are reviewed and evaluated confidentially. If you do not know your exact conviction information, you can refer to your sentencing order or contact the county where you were convicted.
Invitations to interview will be based on an assessment of education and experience. Job offer will be contingent on passing a drug test, employment history/reference check, criminal background check including fingerprinting prior to employment. Under State of Minnesota law, certain criminal convictions disqualify persons from employment in this job classification.