Operations Management Summer Internship
Summary:
As the Operations Management Internship, you will be assisting the VP of Operations on all day-to-day tasks to ensure the day-to-day operational success of DeliverThat. This will include marketing, logistics, and technological support in addition to various administrative duties. The goal of this internship is to provide a full understanding of the business operations and management of a small to mid-sized company. Interns will leave with a firm grasp of technology, communication, and the strategy of DeliverThat.
Essential Duties and Responsibilities:
Dispatch and logistic support
- Route future deliveries
- Assist in driver support for ongoing deliveries
- Maintain software integration for the logistics team
Recruiting
- Support driver candidates and recruiters
- Maintain integrations for automation
- Assist in forecasting and new market launches
Business Development
- Assist in the onboarding of new partners
- Ensure new partner success and integration
- Prioritize partners as communicated from Business Development
- Support account growth through quality and fulfillment
Marketing
- Assist in executing the 2021 marketing goals
- Work with the marketing team to execute targeted driver ads
- Other duties and responsibilities as assigned
Qualifications
Must have excellent communication, organization, prioritization, and multitasking skills. Ability to remain composed in stressful situations. Ability to work with little or no direct supervision. Thorough knowledge of Microsoft and Office and Google Business Suites. A high school diploma or general education degree (GED) is preferred. Previous job experience in the current environment is preferable.
Job Knowledge And Skill
Understands job procedures and methods; demonstrates the ability to acquire the necessary skills; understands how a job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.
Quality Of Work
Produces work that is accurate and thorough; demonstrates a commitment to excellence and continuous improvement; ability to monitor the quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
Planning /Organizational Skills
Independently plan/prioritize work; sets goals and objectives; displays an appropriate sense of urgency toward top priorities; manage time efficiently; plans for additional resources; integrate changes smoothly.
Dependability
Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; Follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible.
Hospitality/ Interpersonal Skills
Maintains a feeling of welcomeness to customers at all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; exhibits tact and consideration; conducts self professionally at all times; assists and supports co-workers and customers.
Communication
Expresses ideas coherently; demonstrates good listening and comprehension; keeps others adequately informed at all times; selects appropriate communication tools.
Initiative
Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
Problem Solving
Identifies problems in a timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem-solving situations.
Use Of Technology
Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
Personal Appearance
Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb, and balance. The employee must regularly lift and/or move up to 45 lbs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.