ERP and Applications Developer/ Administrator
JOB SUMMARY: Ensures the reliable performance of our ERP system and computer applications. Collaborates to gather user requirements, designs, configures, tests, and implements ERP systems and web-based applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Develop, maintain, and improve custom solutions for the EPR system and custom-built integrated web-based application systems by overseeing and administering the performance and stability.
· Administration of the supporting systems and services that interact with the ERP system and support the business operations.
· Create and define report metrics using dashboards, SQL, BAQs that will help improve company performance.
· Use ERP development tools such as Business Activity Queries (BAQs), Business Process Management (BPMs), screen customizations, Data Management Tool (DMT) and user-defined fields.
· Perform, test, and coordinate ERP system upgrades and patches in ERP system lifecycle.
· Consults with the Business Systems Analyst, Management, ‘Key Users’, and technical personnel to clarify program intent, identify problems, and suggest changes.
· Compiles and writes documentation of program development and subsequent revisions.
· Prepares detailed workflow charts and diagrams that describe input, output, and logical operation, and converts them into a series of instructions coded in a computer language.
· Respond to Application Support requests and issues via company Help Desk.
· Refers to software vendors as necessary to diagnose and resolve major issues..
· Reads technical manuals, confers with users, or conducts performance diagnostics to investigate and resolve problems or provide technical assistance and support.
· Initiate access and permissions to the ERP system for new and existing employees as necessary.
· Proceeds with minimal supervision.
· Demonstrates thorough knowledge of and conformity to Ace Precision Quality System work instruction requirements that govern Information Technology operations.
· Maintains or exceeds production standards through efficient organization and planning.
· Follows and complies with safety policies and procedures
· Accurately completes all required documentation.
· Meets attendance policy requirements.
· Contributes to team effort by assisting in areas as needed.