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IT Project Manager

Job Description
Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements will be placed on the eligible list.

Thank you for considering a career with the Iowa Department of Revenue (IDR). The Department has the opportunity to interact with nearly every Iowan at some point during his or her lifetime. To do our job, we must effectively communicate and focus on our customers.
Our strength is driven by the skills, talents, and diversity of our people. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. If you are looking for a career with an organization that values its employees and customers, you’ve come to the right place.
Employer Highlights
The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a team atmosphere, work-life balance, free parking, and casual attire. We offer a great total compensation package for all of our full-time employees, including:
  • Health Insurance
  • Dental and Vision Insurance
  • Flexible Spending Accounts
  • Iowa Public Employees' Retirement System (IPERS)
  • Retirement Investors Club (RIC)
  • Life Insurance
  • Long-Term Disability Insurance
  • Vacation Leave
  • Sick Leave
  • Paid Holidays (9 days/year)
 Position Description
The Iowa Department of Revenue is seeking to hire an IT Project Manager. Projects vary in scale and complexity—from large technology system implementation to business process mapping using lean facilitation techniques. Project Managers lead multiple projects/programs simultaneously. This role works with IDR leadership, the Director, other state agencies, and external service/technology providers.
Primary Responsibilities:
  • Develop a robust business case which includes a customer/stakeholder needs assessment, features and benefits of solution options, and recommended solution.
  • Engage in procurement process following agency procedures, as needed.
  • Develop high-quality project artifacts, e.g., a project charter, statement(s) of work, etc.
  • Gather business/functional requirements.
  • Develop a detailed project plan to determine time frame, funding limitations, and appropriate approach for accomplishing the project.
  • Establish a work plan for project activities and tasks. Determine staffing approach; work in collaboration with internal and external business and technical subject matter experts.
  • Review/approve work plan of external service provider(s), if needed.
  • Identify and schedule project deliverables, milestones, and required activities and tasks.
  • Create a project communication plan that facilitates organizational change management and solution adoption.
  • Develop risk management and quality assurance plans.
  • Direct and coordinate activities of project personnel to ensure project goals are accomplished and are in line with business objectives. Report on benefits realization.
  • Provide leadership and motivation to project team members throughout the project life cycle and work with them to modify work plans as needed.
  • Execute project communication, risk management, and quality assurance plans.
  • Monitor project activities to ensure quality and integrity of all deliverables.
  • Modify schedule/scope as necessary following established change control procedures.
  • Complete project closure following internal procedures.
 Key Competencies
Project/program management: use effective techniques in scheduling and risk mitigation to maintain alignment of short-term project goals in support of organizational strategies.
  • Leadership: foster creative approaches to achieve quality deliverables and resolve conflict.
  • Relationship building: build formal and informal professional networks.
  • Business acumen: make recommendations which are clearly linked to the organization’s strategies and reflect awareness of internal and external dynamics.
  • Change advocacy: perform change management and demonstrate commitment to change.
  • Results orientation: set and accomplish challenging goals while taking calculated risks.
  • Preference will be given to applicants with:
  • Five or more years of progressively responsible IT project management experience with a sensitivity and commitment to business problem solving.
  • Five or more years successfully managing complex projects with inherent risks.
  • Demonstrated experience in leading diverse teams.
  • Experience with major defined project management methodologies, e.g., waterfall, agile, hybrid.
  • Project management certifications.
  • Formal project management training.
 Must pass a criminal background check, FBI fingerprinting, and be in compliance with Iowa tax filing requirements and willing to participate in the E-verify process.
Selectives
737 Information Technology Project Management
A minimum of 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:
  • Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems;
  • Responsible for multiple business and/or computer applications through the development and support phases;
  • Initiates in systems analysis studies;
  • Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints; ? Prepares or reviews written and oral reports of proposed information technology systems;
  • Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department;
  • Monitors time and dollar expenditures to ensure projects and budgets meet established targets;
  • Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized;
  • Develops analysis and programming guidelines and documentation standards;
  • Evaluates and makes recommendations for needed project team and/or customer training;
  • Reviews the designs of computer applications to ensure that all requirements are satisfied;
  • Reconciles conflicts within and between staff regarding resources, deadlines, and standards;
  • Writes periodic progress, project status and problems resolution reports for management review.
Coursework or experience limited to straight computer programming, systems analysis, or web development is not applicable; the applicant must have education or experience aimed at project management where the applicant was the primary party responsible for the project. The applicant may have also performed other duties or supervised other staff but that is not required as long as the applicant was in charge of managing the information technology project or have taken coursework concerned with managing information technology projects.
Minimum Qualification Requirements
Graduation from an accredited four-year college or university and experience equal to three years of fulltime work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;
OR

an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty areas listed above, for the required education;
OR

an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education;
OR
employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 4.