Identity and Access Management (IAM) Support Analyst II
OPENING DATE: 07/30/20
CLOSING DATE: 08/06/20 11:59 PM Central Time
JOB TYPE: Full-time
LOCATION: Downtown Minneapolis, Minnesota
DEPARTMENT: Information Technology
THE POSITION
Hennepin County's Information Security division is seeking an Identity and Access Management (IAM) Support Analyst II. This position will be responsible for the day to day functions within the IAM team and identifying and implementing IAM process/procedure improvements via task automation, system integration, and process improvement.
Location and hours:
This position will be located downtown Minneapolis at 701 4th Avenue South. Due to the COVID-19 pandemic, this position (and training) will be remote indefinitely. Work hours will be Monday through Friday, 8 a.m. - 4:30 p.m., and are flexible.
About the position type:
This is a full-time, benefit earning position. This position is eligible to receive an additional cash merit of up to $1,145.55 that can be earned annually based on performance.
In this position, you will:
- Manage entitlements and the identity lifecycle, e.g. joiner, mover, leaver processes, in an enterprise environment.
- Use IAM tools and scripting to execute account management activities related to entitlement management, access reviews, alerting, and logging across multiple systems.
- Assist with troubleshooting and problem analysis by working with business and technical staff.
- Follow frameworks and processes related to Role Based Access Control (RBAC) and least privilege.
- Assist with regular access reviews and attestation processes.
Need to have:
- One of the following:
- Bachelor's degree or higher in an information technology or a related information technology field.
- Two year college/vocational/technical degree in a technology field or approved information technology certificate and two or more years of information technology experience.
- Completion of five college/vocational/technical information technology courses and two or more years of information technology experience.
- Completion of approved Hennepin County IT internship and two or more years of information technology experience.
- Four or more years of information technology experience.
Nice to have:
- Experience with:
- Active Directory, Azure Active Directory, Exchange Online.
- Application support and/or troubleshooting access issues with end users.
- Demonstrated ability to learn a new technology or skill that was applicable in a work setting.
- Ability to:
- Learn new tools, processes, and work methods based on business needs.
- Evaluate critical systems, prioritize workflow, and determine solutions.
- Communicate with individuals of varying technical abilities and job function.
- Perform data analysis and make recommendations based on data.
- Read and understand technical manuals.
- Knowledge of PowerShell.
- General knowledge of platforms, including Windows, desktop, and mobile.
About the department:
Technology is the foundation of our work – and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. They are made up of 6 divisions: business solutions, enterprise architecture, enterprise development, finance and support services, operations, and special projects.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This list created from this job announcement may be used to fill future vacancies.
This position is internally classified as an Information Technology Support Analyst II.
Click here to view the job classification specification.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates will be required to complete a background check.