Computer Technician Intern - La Crosse, WI
Position Description
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, “all other duties as assigned” will be expected for each position.
Assist a team of computer technicians in managing, maintaining, repairing, testing and shipping equipment used for on-site events. Troubleshoot and provide phone support for providers at on-site events regarding equipment problems and issues. Inventory management of laptops, tablets and digital dental equipment.
Primary Responsibilities:
- Assist in the maintenance and management of laptops, tablets and digital dental equipment for various events. This responsibility includes: keeping inventory updated, syncing information, encrypting, testing, refreshing, uploading, patching and cloning laptops. Equipment includes laptops, netbooks, desktops, tablets, printers, scanners, Xray machines, dental sensors and various peripherals. Repair of equipment when necessary.
- Maintenance of configuration center and equipment. Duties include scraping labels, relabelling flash drives, cleaning benches, sweeping, testing equipment, replacing parts.
- Provide remote phone support to providers and on-site events staff
- Inventory management, after shipment tracking, paperwork
- Provide Helpdesk Support
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Currently enrolled in curriculum working towards IT related field (Associates or Bachelor’s degree); Preferably Network Specialist or Comp. Support Tech degree program
- Knowledge of Windows based computer systems, technical knowledge of hardware, software and peripheral
- Mechanical aptitude and knowledge to troubleshoot physical computer issues
- Working knowledge of electronic data capturing software and cloning solutions
- Experience with Microsoft operating systems and Office products
- Ability to prioritize workload in a fast-paced work environment while maintaining a high level of attention to detail
- strong customer service skills along with excellent teamwork skills
- Ability to adhere to procedures and maintain accurate detailed records a must
- Strong verbal, written and interpersonal communication skills
- Flexibility with work schedule is needed to accommodate event workloads
- Capability to lift up to 50 pounds on a regular basis
- Must be local to the La Crosse, WI area
Preferred:
- National Career Readiness Certificate
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.