Child Support Assistant
We are all about providing service at Portage County! That’s our purpose and we take it seriously. If you have a servant heart consider applying for our Child Support Assistant position located at the Portage County Health and Human Services Department.
What are the primary job responsibilities?
- Computer system financial and non-financial court orders for new and modified court orders and makes any necessary debt adjustments.
- Enter other state’s order in KIDS Information Data System (KIDS) for pass-through.
- Based on court orders, financial records and case assessment, adjusts financial records or, as appropriate, faxes adjustment requests to Wisconsin Support Collections Trust Fund or Bureau of Child Support.
- Enter aggregate orders in Foster Care and Kinship Care cases in a timely manner.
- Investigates and manually allocates funds held in the KIDS system based on state and federal hierarchy guidelines per the Suspense report daily.
- Prepares certifications of arrears and payment histories for case participants, court officials, lending institutions, public housing, financial aids, Social Security Administration, other states, etc.
- Transfers all funds received locally to WI SCTF with appropriate payment coupons for disbursement.
- Links participant/employer information in KIDS and produces & processes Income Withholding Notices, for collection of child support within 48 work hours.
- Process letters to parents of 18 year olds regarding high school emancipation status to determine end date of child support obligation.
- Reconciles percentage expressed orders and performs audits of financial records at the direction of the assigned case Specialist or Attorney in a timely manner.
- Prepare necessary paperwork and testify at court hearings when subpoenaed or other wise requested by agency legal counsel.
- When all debts determined satisfied in a case, refer for closure if appropriate.
- Identifies, corrects and updates various interface demographic information between KIDS, CARES, eWisacwis, etc. and updates the KIDS system with data codes to allow proper distribution of child support.
- Print and work financial related reports on a daily, weekly & monthly basis in a timely manner.
What are the minimum qualifications?
- High school diploma or equivalent.
- Minimum of two (2) years of bookkeeping work experience and/or technical college training in bookkeeping, accounting and related field or two (2) years experience in a Child Support department with knowledge of the KIDS Information Data System (KIDS) and one (1) year bookkeeping experience.
What kind of benefits does Portage County offer?
- Health insurance - your choice of 2 plans (High deductible plan with a Health Savings Account with a contribution from the County and a Traditional PPO plan)
- Dental insurance
- State of Wisconsin Retirement Plan
- Vacation
- Paid holidays
- Sick leave
- Life insurance - premium paid by County
- Long Term disability insurance - premium paid by County
- 457B Deferred Compensation Plan
Portage County is an Affirmative Action/Equal Opportunity Employer