2021 Summer Computer Hardware Support Internship
The Computer Support Technician Summer Intern is responsible for providing equipment repair assistance to the Menards’s stores and corporate departments; along with being an integral part of the Computer Hardware Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great experience.
This is a 12 week internship during the summer of 2021 and begins June 7, 2020!
- Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives
- Repair and perform maintenance on company owned computers and peripherals
- Troubleshoot basic network related issues
- Enter commands and observe system functions to verify correct system operation
- Perform generic and basic tests on connectivity and application launches
- Recommend or perform remedial actions to correct problems and documents issues
- Unpack equipment and pack equipment for shipping
- Provide updates and completion information to manager and/or Team Members
- Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
- Routinely works aloft on ladders with hand tools and test sets
- Follow established company policies regarding safekeeping and security of equipment under repair
SKILLS & REQUIREMENTS:
- Pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field (Candidates must be enrolled in a College/University)
- Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
- Excellent analytical skills for problem determination and resolution
- Ability to remain calm and courteous in demanding situations
- Ability to manage multiple priorities
- Ability to work independently, as well as with a group
- This position requires 40 hours per week, Monday - Friday between 8:00 a.m. – 5:00 p.m.
- The internship is 12 weeks in length (June through August)
- Must work within normal office hours at the Corporate Office in Eau Claire, WI (remote work is not offered)
- Candidates must be eligible to work in the United States, presently and in the future, without sponsorship