Intern - Experience Design, University Students
WHO YOU'LL WORK WITH
You’ll work in our New York office for ~10 weeks as part of our McKinsey Design Summer Internship program, in coordination with the Digital McKinsey Summer Internship program.
McKinsey Design drives client growth by delivering breakthrough physical and digital products, customer experiences, and design-led innovation. Our approach is multi-disciplinary, combining out of the box creativity with the analytical rigor of McKinsey to innovate at scale and speed across private, public and social sectors. Our highly-skilled, cross-functional team of designers, business strategists and agile developers deliver service concepts, experiential prototypes and go-to-market products to transform clients' businesses.
Our Design team offers the breadth and experience of 350+ world-class design talent who have build experience both externally as well as within McKinsey. At McKinsey Design, we bring a diverse community of designers and innovators passionate about getting in the minds of our customers and elevating design capabilities to the forefront of business decisions, impact and results.
Our unique culture is casual and social, with an emphasis on knowledge building and innovation. We have the freedom experiment, work iteratively, and are constantly learning and growing. Our community emphasizes the importance of mentorship, collaboration and propelling the value of good design.
WHAT YOU'LL DO
You will apply the human centered design approach on a variety of projects that integrate digital designs into products, services and environments.
You will be part of a cross-functional team and will be involved in all aspects of the design process including strategy, research and UX design. You will travel weekly to the client site, gaining direct mentorship from senior members of our design team as well as from experts across data science, agile, engineering and IoT.
Moving from insights to ideas you will creatively solve complex problems, threading design and business thinking together to deliver inventive, durable and thoughtful solutions from concept to launch. You will need to apply conceptual thinking to create desirable and feasible digital solutions across multiple platforms while smartly bringing together user needs, business goals and technical realities.
You will utilize industry design standards and best practices to define and implement design criteria. You will apply user centered design methodologies to ensure your ideas are based on customer needs. You will prepare research and testing, produce personas, map customer journeys and develop service blueprints for complex products and services.
You will be fully immersed in the convergence of design, human behavior, business and technology, and you will be part of a team that is truly transformative in the way it thinks, acts and impacts our clients.
QUALIFICATIONS
- Currently enrolled in a master’s degree in Human Computer Interaction or design-related degree program, graduating in December 2020 or by June 2021
- Strong research and interaction design skills, including use of Adobe CS & Sketch, as well as excellent knowledge of rapid prototyping tools such as InVision
- Experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints
- Familiarity of the Agile software development process is a plus
- Holistic and human centered approach to product and service design, from research and insight generation to concept to deliverable
- Strong analytical and problem-solving skills
- Able to function, adapt and succeed in a constantly changing, fast-paced environment
- Positive attitude and motivation to deliver highest quality work
- Entrepreneurial, experimental and self-driven while also being collaborative, with a professional presence
- Strong organizational, time management and communication skills
- Ability to travel weekly to client sites, both domestically and internationally