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Supervised Visitation Coordinator

ORGANIZATION SUMMARY:
FamilyWise has been keeping children safe and helping families lead stable, healthy and productive lives since 1976. We educate, empower and enrich families who are struggling with poverty, substance abuse, mental health issues, homelessness and domestic violence.
 
JOB SUMMARY:
This position is responsible for fostering the development of healthy family relationships by training and supporting staff who facilitate supervised visits. This position is responsible for timely, professional and effective communication with community partners, parents, court officials and other professional parties identified in each case plan or court order. This position requires that the incumbent be proficient in Microsoft applications and have experience in the collection and evaluation of data. This position requires the incumbent to have supervised, trained and evaluated the performance of others in a non-profit setting. To perform this job successfully, the incumbent must be able to carry out each essential duty satisfactorily.
 
JOB RESPONSIBILITIES
 
Intake Coordination
·        That includes the ability to document and recall facts in a clear and concise manner.
·        Adherence to the system for managing pending files and minimizing wait time from intake to parenting time
 
Coordination of scheduling
·        Of staff and families that includes the ability to master the client data base system, be proficient in outlook and word.
·        The ability to multitask and adhere to timelines
 
Training and Support
·        Includes becoming familiar with the on-boarding process for staff and interns and providing hands on training with staff and interns.
·        The coordinator would be required to work a varied schedule, including on-call hours to meet the needs of training.
 
Documentation
  • Includes the ability to review and provide the county agencies and family court systems clear, concise and professional documentation in a timely manner.
  • An example of this would be providing documentation for subpoenas and testimony
 
Management of Client Database
  • This would include assessment of current systems for revising data collection for efficiency and accuracy.
  • Being able to adhere to the integrity of the system by following the processes for pulling and managing reports and data.
 
REQUIRED QUALIFICATIONS:
 
Education and Experience:
·        Supervisory experience in a diverse setting
·        Degree in the Human Service field, or in the process of obtaining a degree in the Human Service or a related field, such as psychology, child development, social work or family social science.
·        Years of experience in the field of social services, child care or a related field could substitute for a formal education.
 
Knowledge, Skills and Abilities:
·        Knowledge and experience working with culturally and racially diverse populations in lower socio-economic conditions
·        Ability to speak multiple languages is highly valued
·        Strong organizational skills with the ability to manage multiple priorities and meet deadlines
·        Understands the importance of customer service and being professional
·        Demonstrates skills in conflict management
·        Proficient in Microsoft Office Suite
·        Ability to maintain a good working relationship with all co-workers
·        Ability to work both independently and as part of a team.
·        Use good judgment in recognizing the scope of authority
 
Licenses and/or Certifications:
·        Valid MN Drivers’ License, access to reliable transportation, and the ability to meet FamilyWise driving record requirements
 
FamilyWise is an Equal Opportunity Employer and will not discriminate against any person on the basis of race, religion, national origin or sex in violation of Title VII. FamilyWise prohibits discrimination against employees, applicants for employment on the basis of age, race/color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, genetic information or veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the recruiting process. If you apply for this position, you may see references to MACC in some online materials. You may also be contacted by an MACC employee to conduct or schedule an interview.
 
Organization website: http://familywiseservices.org/