eCommerce Internship

•   First Book is an international nonprofit organization that provides children from low-income families the

opportunity to read and own their first new books.

•   First Book plays a role in transforming the quality of preschool and after-school programs nationwide.

•   First Book focuses the power of the private sector on public change.

About the Internship: 

First Book has an exciting opportunity for entrepreneurial individuals who share a passion for our mission, have a wide array of personal qualities and talents, and possess superior written and verbal communication skills. A good match for this position will be someone with a nonprofit heart and a corporate mindset; someone who is collaborative and independent, thrives in a fast-paced environment, is flexible, and has a sense of humor.

•   First Book offers eCommerce interns the opportunity to work flexibly within all of its teams, as described below.

•   Concierge Services: Research book data (e.g., ISBN, format, pricing, relevant topics, etc.) for new and prospective books for special order customers. Support special orders by performing stock checks, drafting purchase orders for publishers, and updating tracking information for the order.

•   Content Management: Research product data (e.g., product images, format, pricing, taxonomy/categories, etc.) for book and nonbook items on the First Book Marketplace. Attend meetings directly related to the Ecommerce department and interdepartmental meetings to understand the organizational flow of business decisions and projects.

•   Collection Development & Merchandising: Read books under consideration for purchase, write detailed and thoughtful opinions, and discuss them in Read & Report meetings. Attend meetings related to merchandising, marketing, and social media.

•   Publisher/Author/Illustrator Relations: Support development of a new system of customer relationship management as relates to the author, illustrator, and publisher community. Create and update database of current and prospective publishers and authors/illustrators active with First Book.

•   Marketplace Operations: Assist First Book Marketplace operations including tasks related to inventory reconciliation, order processing, Salesforce case processing for member inquiries, and publisher invoice processing and approval.

In addition to your resume, please submit a cover letter detailing your interest in working in the eCommerce department.