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Student Services Assistant

Student Services Assistant

Ventura County Community College District

Salary: $19.29 - $26.70 Hourly

Job Type: Classified

Job Number: 2018-00786D

Location: Districtwide (Ventura County CA), CA

Department: Districtwide

Closing: 10/17/2019 11:59 PM Pacific

Description
Under the direction of an assigned supervisor, perform specialized clerical duties in a student services area such as registration, record maintenance, financial assistance, EOPS, veterans' benefits, disabled student services and counseling services.

This recruitment is being conducted to establish a list of eligible candidates that will be used to fill district-wide, current and upcoming, temporary and regular vacancies for the duration of the list, not to exceed one year. The immediate vacancy is a 12-month, 40% position located at Oxnard College.

Representative Duties
Provide assistance and information to students regarding records, registration, EOPS, veterans benefits, Financial Aid, Disabled Student Services or Counseling services. E

Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for completeness. E

Serve as clerical support for a student services program including receptionist, typing and data entry duties. E

Process applications and forms; review records for changes in status; request transcripts, records and other information needed to determine status of applications and forms. E

Prepare and transmit correspondence for students; verify student status and other related information; respond to requests from educational institutions and agencies; provide information and verification of student status and records. E

Maintain confidential records and files. E

Respond to requests for information from District officials, faculty, and students. E

Monitor student progress to assure program compliance as directed; assist students in a variety of ways according to program needs. E

Operate computer terminal to update student records, generate reports and verify student information. E

Prepare letters and other correspondence. E

Resolve issues involving student applications, forms and records; prepare, verify and distribute payments to students as assigned.

Assist in training and providing work direction and guidance to student workers and other staff in assigned area of student services.

Perform related duties as assigned.

E = Essential duties

Minimum Qualifications
Any combination equivalent to: graduation from high school and three years of clerical experience involving frequent public contact.

Supplemental Information
EXAMINATION AND SELECTION PROCESS:

This is an examination open to the public and current district employees seeking a promotional opportunity. To ensure consideration, please submit your application materials by October 17, 2019.

The examination process will consist of any of the following components:

A) *Written/Performance Test = Qualifying (pass/fail)
B) Structured Interview = 100% weighting on final score

*The written/performance examination will consist of the following components:
• Multiple Choice Test
• MS Word
• **Keyboarding Skills (mailto:@45 nwpm)**An original typing/keyboarding certificate issued within the past year will be accepted in lieu of the Keyboarding Skills Test if submitted at the time of testing. You may submit it by uploading it with your application materials or bringing a copy on the scheduled testing day.

Applicants must meet minimum qualifications stated by the filing deadline in order to move forward in the testing process. Those candidates who meet the minimum qualifications will be invited to the written/performance test. The nine (9) candidates with the highest passing scores on the written/performance test will be invited to the technical interview. The examination process is subject to change as needs dictate. All communication regarding this process will be delivered via email.

WRITTEN/PERFORMANCE TEST DATE RANGE AND LOCATION:
Date Range: Monday, October 28, 2019 to Friday, November 1, 2019
Location: Ventura County Community College District
761 E. Daily Drive, Suite 200
Camarillo, CA 93010

TECHNICAL INTERVIEW DATE RANGE AND LOCATION:
Date Range: Wednesday, November 6, 2019 to Tuesday, November 12, 2019
Location: Ventura County Community College District
761 E. Daily Drive, Suite 200
Camarillo, CA 93010

The above dates are subject to change. Candidates will be notified of any scheduling changes via email.

SUBMISSION OF APPLICATION:
ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.

When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications nor for the purpose of determining salary placement if you are hired. When completing the application, outline in detail your education, training (such as classes, seminars, workshops), and experience.

All required documents must be submitted by the applicant. Human Resources Department staff will not upload your documents for you. The VCCCD does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.

ELIGIBILITY LIST:
Upon completion of the examination, the eligibility list will be compiled by combining the final examination score with applicable seniority and veteran's credits, if any. The candidates will be ranked according to their total score on the eligibility list. Certification will be made from the highest three ranks of the eligibility list. This eligibility list will be used to fill current vacancies for up to one year from the date of the technical interview.

PROBATIONARY PERIOD:
All appointments made from eligibility lists for initial appointment or for promotion, with certain exceptions, shall be probationary for a period of six (6) months or one hundred thirty (130) days of paid service, whichever is longer. Classified management, police, and designated executive classifications shall be probationary for a period of one (1) year of paid service from initial appointment or promotion.

ACCOMMODATIONS:
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.

FOREIGN DEGREES:
If you have a foreign degree and the institution from which your degree was granted is not recognized as accredited by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education, foreign transcript evaluation is required if the foreign degree/coursework is used to meet minimum qualifications. The foreign transcript evaluation must be included with your application materials. To search institutions that are recognized as accredited by CHEA or the U.S. Department of Education, visit https://www.chea.org/state-licensed-or-authorized-institutions https://www.chea.org/state-licensed-or-authorized-institutions or http://ope.ed.gov/accreditation/search.aspx. For a list of recognized organizations providing transcript evaluation services, visit http://www.naces.org/members.html.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
The Ventura County Community College District is committed to the principles of equal employment opportunity. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, ancestry, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, medical condition, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

To apply, please visit the external application link on Handshake.

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