Client Advocate - Higher Ground
CLIENT ADVOCATE I - PT
Overnights and Weekends required
Higher Ground - St. Paul Shelter
$13.23 to $18.57 hourly salary range
Summary:
· Under general supervision, maintains a clean, safe, and secure environment for clients and/or residents
· Processes and provides referral information and assistance on a wide variety of topics, including, but not limited to, community resources, employment, and healthcare.
· De-escalates situations as appropriate.
· Ensures all clients adhere to prohibited items policy according to program guidelines.
· Communicates information regarding clients/residents and programmatic concerns both in writing and verbally to other staff.
· Ensures that rules and policies are enforced consistently.
Minimum Qualifications:
- High school graduate or equivalent.
- Experience with culturally diverse populations who are experiencing serious life challenges and are in need of assistance and chemical dependency work experience preferred.
- Must be able to pass a MN Department of Human Services criminal background check and be age 21 or older.
- Working knowledge of computers and ability to read and write.
- Ability to work effectively in an independent manner as well as with a team.
- Ability to handle difficult situations in a sensitive and caring manner.
- Experience with people of culturally diverse backgrounds.
Catholic Charities is an Equal Opportunity Employer
Catholic Charities does not discriminate against applicants for
employment on the basis of race, creed, color, religion, sex, gender,
nationality, age, marital status, disability status, status with regard
to public assistance, membership or activity in a local commission,
sexual orientation or preference, ancestry, familial status, or any
other legally protected group.
Please review the Catholic Charities EEO-Affirmative Action Plan Opens a New Window. if you would like more information.