Child Protection Intake

Provides information, outreach, and assistance to consumers and the public at large; collects information, determines service eligibility and need, and accepts referrals for services as assigned. Maintains familiarity with and informs persons served of their rights and responsibilities and assures that rights are protected in the course of services delivered. Demonstrates engagement and responsiveness with consumers and their support teams; assesses current functioning and priorities, and determines the type, times, and range of services or supports required. Develops comprehensive, outcome focused service plans in response to needs and secures, arranges, or appropriates the resources necessary to meet them. Provides, coordinates, regularly monitors, and/or adjusts services as planned, assuring their ongoing focus, effectiveness, and efficiency. Maintains case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans. Analyzes the need for court orders or intervention, prepares court reports, assists with court appearances, and provides testimony as may be required. Maintains awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards, and evidence based practices as may apply. Participates in unit and department-wide meetings, discussions, training, and activities, demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations for and assists with service improvement when warranted. Performs other duties as assigned.