Transitional Housing Case Manager

Responsibilities

• Develops and implements casework plans designed to help clients achieve the highest level of self-sufficiency as they move through the Continuum of Care.
• Develops, plans and coordinates case management activities and workshops for clientele.
• Meets regularly with supervisor to provide program updates.
• Provides permanent housing assistance and placement services with program participants. Networks with permanent housing providers and facilitates placement in permanent housing for all participants prior to their graduation. Provides follow-up case management services for a period of one year.
• Prepares complete and accurate case notes; writes correspondence, reports and other written materials; may prepare statistical reports and summaries; inputs data into Service Point.
• Identifies, develops and utilizes additional community resources which will help clients become independent and self-sufficient.
• Assists in transporting clients and advocating for them with public and private agencies.
• Develops strong networking relationships with staff from other local service providers to learn and share case management techniques as well as cross referrals and progression of clientele served.
• Complies with TSA and department policies and procedures. Provides support and encouragement to social service volunteers.
• Participates in professional development opportunities related to position.
• Attends community events and meetings as a representative of The Salvation Army and speaks on behalf of TSA at the request supervisor and/or the Corps Officer.
• Develops and revises appropriate program forms as necessary.
• Assists in the planning and delivery of seasonal programs including school supply drives, Coats for Kids, Adopt-a-Family, hygiene drive, and other programs of The Salvation Army.

Qualifications