Sales Staff
** This position qualifies as a Work Study job. Students can use their Work Study funds with this job...please see Student Employment for more information**
Connect with individuals in the community, introduce them to the reasons “the Y is So Much More!” and ultimately achieve membership sales goals. This is a results-driven position; accurate reporting and accountability to achieving goals is essential.
Schedule
Ferguson Location:
Must be available to work at least one of the following shifts consistently for 7 weeks at a time:
Mon/Wed 5:30-7:00pm
Sat 8:00-10:30am
Bellvue Location:
Two positions Available
Mondays & Wednesdays - 9am-12pm, with rotating Saturdays, 9-1pm or
Tuesdays/Thursdays – 4pm-7pm, with rotating Saturdays, 9-1pm
*Hours can be flexible
ESSENTIAL FUNCTIONS
- Apply motivational interviewing skills to sell memberships defined as relationships, engagement, support and involvement.
- Achieve established sales goals by working prospect lists and develop new prospects to sell membership and program through a variety of sales medium.
- Collaborate with Member Service Staff and Wellness Center Staff to transition new members to connected and committed members.
- Work collaboratively with Sales and Service Director in implementing promotions and campaigns.
- Use Listen First skills to understand prospect needs and communicate the benefits of a Y membership, making the Y accessible to people of different backgrounds, abilities, opinions and perceptions.
- Represent the Y at community events or corporate partners to grow membership and program sales.
- Understand the full suite of Y programs, promotions and services to upsell and introduce members to additional benefits of a Y membership.
- Conduct tours to engage prospective members in program areas.
- Support fundraising activities.
REQUIREMENTS
- A customer service aptitude and passion for the Y’s cause is important.
- A high school diploma (or equivalent) is required. Sales experience preferred.
- Requires excellent telephone, face to face, and written communication skills tailored to the appropriate audience.
- Excellent computer skills, including, Microsoft office, and data entry skills are important. Ability to learn new software systems required.
- Attention to detail and the commitment to confidentiality are essential.
- Must complete Listen First and tour training within the first nine months of employment.
- Generally, you will work in an office environment. The ability to move freely about the centers is important as you give facility tours. You will also need to travel to off-site to represent the Y at community events or corporate partner worksites.